This project is open source, and is not a company. Instead we rely on a network of contributors and users to provide support.
Problem? Don't worry, someone else has probably been through that before you.
First have a look at our user documentation and Frequently Asked Questions.
If your issue is not referenced there, or you want to request a new feature, please open a github issue.
If you have more general questions about BitcartCC, the way it works and why you should use it, you're welcome on our Telegram
Getting a proper support also depends on how you formulate your questions. Read our troubleshooting guidelines.